Our focus is as an IT Support company, in Norwich, Norfolk and beyond. We have trained and certified technicians waiting to take your call from 8am until 6pm, Monday to Friday.
We also offer out of hours support on a pre-arranged and emergency basis.
We understand that IT and computer-based systems can feel difficult and sometimes impossible to understand which is why all of our technicians are trained to deliver and request information to you in a jargon free and efficient way.
We are always available and open to questions and pride ourselves on the fact that our customers feel comfortable coming to us for advice knowing we won’t inundate them with technical and industry specific terminology.
Whether it’s a large project you need advice on undertaking, or you need to understand more about functionality in a word document nothing is too big or too small for our technicians to handle.
We have partnered with industry leading security providers to ensure your peace of mind with your business and its valuable data.
Whether it’s traditional anti-malware/anti-virus, a military grade VPN service, data backup and recovery or a brand new CCTV system we have the expertise to guide, plan and implement a security solution that fits your needs.
We partner with Microsoft, ESET, Acronis, Dashlane and Nord VPN to offer the industry standard in security and backup solutions. We are Cyber Essentials compliant and have highly secure procedures in place to protect you and your business.
We offer managed networks with high quality, structured cabling so your network can never be the weak link in your efficiency.
In an ever increasing online world we can provide solutions to meet the needs of both you and your customers making sure you keep connected and your business firmly grasped on the latest technological advancements.
Regular maintenance can often negate the need for an unexpected, expensive surprise. Our philosophy is to keep all of our customers systems running smoothly and put preventative measures in place. We aim to spot infrastructure degradation before it results in a failure.
We offer all of our customers annual health checks, server checks and remote malware monitoring services as well as many other maintenance and preventative services. This ensures you’re always running at 100% efficiency with little need for major, costly unplanned downtime.
Whether it’s an office move, an overhaul of all your IT systems or the implementation of a new piece of software we are here to help.
We offer consultancy, audits and project management so you can rest easy knowing it is all being taken care of. We are experts in our field with many years of experience in handling and undertaking projects.
We start any new customer relationship with an initial audit so you have an accurate and documented record of all of your existing infrastructure, where it is working well and where it could use some attention.
We partner with Microsoft to bring you Office 365 and the many benefits of having the industry leading software and tools implemented in your business.
Whether it’s emails, Word, Excel or Sharepoint file sharing and syncing we are well versed and qualified to offer all the solutions and benefits Office 365 has to offer.
We implement Office 365 subscriptions in a way that suits your business and staff and can offer support on learning new areas of the software you have not encountered before.