The way each and every member of staff at VMit respond in both a technical and a customer support manner is wonderful. They give us some much needed reassurance that the problems we encounter are not as serious as I’d first envisaged and that every possible action has been taken to mitigate any further impact. This is why we are so glad to have VMit as our IT support provider.
We run your computers so you can run your business
We had been recommended to use VMit for our IT support a few years ago and have never looked back. They are always so attentive and respond so quickly to a call or email. The team at VMit are extremely friendly as well as professional.
We had a computer suddenly go into recovery mode and couldn’t get it going so brought it to VMit for investigation. They were straight on it and we received a phone call within a couple of hours to say it had some new parts and was up & running again! The service is exceptional and not found elsewhere.
As a small business with no in-house IT department, we have placed our trust in VMit to provide IT support to ensure the smooth operation of our business without worries or headaches as they understand our business needs. Critically, when IT issues arise we can depend on VMit to deliver a prompt and professional service. Furthermore, they do not try to up sell services we don’t need which is refreshing in today’s world.
Our IT systems are essential to our business, we rely on them to be able to provide our services to our clients.
Having VMIT in the background providing maintenance and support is reassuring as we know they are only a phone call or email away.
They also help us with proactive forward planning to ensure our IT systems are fit for the future
I have been working with Nils and his team for a few years now and deem them essential to the smooth running of our business.
Often, with a small company, you are reliant on the expertise of one team member. However, Nils has created a highly capable team all of whom are able to resolve issues, often immediately.
The service offered by VMIT is exemplary, phone calls are answered immediately and if not, they are returned extremely quickly.
Our business runs on its IT and it is therefore vital to us to have solid support. I cannot recommend VMIT highly enough.
VMit migrated our council from aging servers to a fully hosted cloud system, completed on time and on budget, saving us money and drastically improving our systems. They are continually updating us with their expert knowledge, helping to streamline and improve our systems.
I would recommend VMit to any other council looking to transform and improve their IT systems.
The team at VMIT have been supporting us with all our IT requirements since 2015. All of our day-to-day needs are taken care of and any calls for ad-hoc matters are dealt with quickly, in a professional and friendly manner, very reassuring when IT is crucial to your business.
We rely on VMIT as we don’t have anyone in-house and we are confident that VMIT can fulfil the role. With so many other things to concentrate on, we are secure in the knowledge that we don’t need to worry about IT!
VMIT have been supplying our overall software solutions for the last three and a half years. During this time, they have helped us solve several issues with a prompt and professional service. All the staff who work there are a pleasure to deal with and always follow up problems until they have been fully resolved.
ATAM Group have great confidence in and will continue to use and recommend VMIT for the foreseeable future.
I have worked closely with VMit for the last six years. Our Company has had some unique and complex problems in this time as well as the normal day to day IT issues.
VMit have always supported us during the challenges we have faced, their support has been above and beyond our expectations.
VMit does not give the hard sell, they offer honest, constructive and beneficial recommendations with no pressure to proceed with their recommendations.
I cannot praise or recommend Nils and his team highly enough.
I have used VMIT for all of my IT needs for over 8 years, and I wouldn’t go anywhere else.
When anything doesn’t work as it should, or I’m confused, I simply email or pick up the phone and ask for help. The remote access system they use is a game changer, allowing for immediate remote control to rectify the issue (be that user error or some system bug), saving so much time and money. The majority of work is completed remotely keeping any disruption to a minimum.
With all the myriad of challenges we face in business, I’m so grateful that IT is one thing I don’t have to worry about, as it feels like I have an IT department watching my back.
We have worked closely with VMit for a few years now, and therefore felt confident that they could help when it came time for a server upgrade. Their attention to detail has been fantastic, saving us a lot of money, with virtually no down time during the server swap over. All the team are very friendly and helpful, especially Martha whose attention to detail is amazing.
We would recommend them for any IT services you may require.