Our Services
All the support you need, from the team who puts people first.
Personable and proactive IT Support that keeps your systems running smoothly.
From quick fixes to complex technical challenges, our Norwich-based IT services team is here when you need us. We keep your systems healthy, your team supported, and your projects on track.
- Highly responsive helpdesk: Get expert support from 8am-6pm, with emergency cover for critical issues.
- Preventative maintenance: Annual health checks and proactive monitoring reduce downtime and disruption.
- Strategic IT consultancy: From office moves to system upgrades, we guide your IT projects from start to finish.
Robust Security Services built for small businesses.
We partner with leading vendors to deliver enterprise-grade security that’s right-sized for you.
Advanced threat protection with ESET
Stop ransomware, phishing, and malware before they cause damage, with multi-layered defence managed by certified specialists.
Business continuity with Acronis Backup
Keep your data safe and accessible with encrypted backups that protect against hardware failure, human error, and cyber-attacks.
Password security via LastPass
Simplify credential management across your team with secure access tools that are easy to use and fully managed.
Secure remote access through NordVPN
Enable encrypted, private connections from anywhere so your team can work securely whether they’re at home, in the office, or on the go.
Flexible Microsoft 365 Solutions that work the way you do.
We help small businesses in Norfolk make the most of Microsoft 365. From setup to support, we tailor your cloud environment around how your team actually works.
Tailored Implementation
We start by understanding your current workflows and only implement features that make a real difference to your day-to-day operations.
Cloud Backup & Continuity
Secure cloud backup solutions ensure your Microsoft 365 data stays protected – and accessible – even in the face of accidents or outages.
Training & Knowledge Transfer
Get hands-on support exploring new tools and features. We help your team use the platform effectively, without the learning curve.
Ongoing Support & Optimisation
We manage your Microsoft 365 environment over time, making sure your subscription evolves alongside your business needs.
“All the Staff Who Work There Are a Pleasure to Deal With.”
“VMIT have been supplying our overall software solutions for the last three and a half years. During this time, they have helped us solve several issues with a prompt and professional service. ATAM Group have great confidence in and will continue to use and recommend VMIT for the foreseeable future.”
Mark Loades | Managing Director, Atam Group
Reliable Network & Broadband Solutions built for speed, stability, and scale.
From structured cabling to secure broadband, we design and manage network systems that keep your business connected and productive.
Managed Network Infrastructure
We install high-quality structured cabling and enterprise-grade switches/routers tailored to your business requirements.
Remote Monitoring & Management
24/7 monitoring spots and resolves network issues before they become problems, keeping your operations running smoothly.
Norfolk Broadband Solutions
We help you navigate broadband options like leased lines, 4G/5G, and Starlink, recommending the best fit for your location and budget.
How We Work With You
We believe in making IT support for small businesses straightforward and stress-free. Our process is designed to give you complete visibility, confidence, and control from the very beginning of our partnership.
You give us a call
We'll take the time to understand your business needs, current challenges, and what you're looking for in an IT services partner.
No hard sell, just an honest discussion about how we might
be able to help.
We conduct an in-depth IT audit
This gives us a clear picture of where you stand and provides you with an accurate, documented record of all your existing systems and software - whether you decide to move ahead with us or not.
We design your strategic roadmap
With a detailed understanding of what's working well and what could use some TLC, we create a plan.
This prioritises immediate IT concerns (while planning for future improvements that align with your business goals and budget).
We begin implementation
At a pace that works for your business. From there, our relationship transitions to ongoing support and maintenance; proactively monitoring your systems and responding quickly when you need us.
Ready for IT Support That Puts You First?
- Discuss your current IT challenges and business goals
- Review your existing infrastructure and identify potential vulnerabilities
- Provide practical recommendations you can implement immediately
You’ll walk away with a clear understanding of your current IT position, steps for improvement, and a taste of what people-focused support feels like
